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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
- Hotels
- Fairfax, VA
About this business
Extended Stay America Hotel Washington, D.C. - Fairfax - Fair Oaks Mall is located at 12055 Route 50, Fairfax, VA. This business specializes in Hotels & Motels and Other Lodging.
Location details
12055 Lee Jackson Memorial Hwy., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was friendly. The property was walking distance from a fair number of shopping and dining locations. It is also very close to a metro bus stop if public transit is important to you. This isn't the property you should choose if you want a super swanky experience, but it is perfect for a quiet, low maintenance place to stay.
Business response:
Thank you for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates and our convenient location close to a variety of restaurants, shopping, and the metro. Thank you also for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
For many years, the properties maintaned the same quality that well served customers. Very consistant.
Business response:
Thank you for making Extended Stay America.your home away from home. It is wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us over all of the other hotels in the area. We hope to see you again soon. Sincerely, Hotel Management
This is an Extended stay there isn’t a fork, knife, spoon or a glass in the room, people don’t usually travel with those things.
Business response:
Thank you for being our guest. We are sorry for the issue you encountered and regret the inconvenience caused. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We regret if our front desk staff did not communicate this to you at the time of arrival. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Convenient location near the mall and not too far from the Vienna train station.
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had a comfortable stay, and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Service was great. Made a complicated situation much easier.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
The three rooms had a weird smell. Floors were dirty and even though we had the ac on 70 degrees, the room mas hot. Humid. Without air
Business response:
Please accept our sincere apology for the difficulties you encountered with your rooms. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall has a 4.3 star rating with 931 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall is open now. It will close tomorrow at 12:00 a.m.