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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
- Hotels
- Fairfax, VA
About this business
Extended Stay America Hotel Washington, D.C. - Fairfax - Fair Oaks Mall is located at 12055 Route 50, Fairfax, VA. This business specializes in Hotels & Motels and Other Lodging.
Location details
12055 Lee Jackson Memorial Hwy., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just ok Was just ok /
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The area the view the cleanes of the room and the staff
Business response:
Devon, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Average Stay Room quality average, poor continental breakfast.
Business response:
John, thank you for choosing Extended Stay America. We’re glad to know you were pleased with your room and that overall you had a pleasant experience with us. However, we’re sorry our grab-and-go breakfast was not to your liking. We assure you that we will share your feedback with our Brand Leaders so that they can use it while planning the new breakfast offerings. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Great I had a wonderful and comfortable time in the hotel
Business response:
Miguel, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Ok hotel The extended stay was just alright. I stayed there one night with my boyfriend and we were both a little underwhelmed. The receptionist was friendly but our room smelled like someone had recently cooked a big meal (my boyfriend thought it smelled like bags of dog food were hidden somewhere) and our ironing board was broken and lopsided. The location is a good area and very safe (I'm from Chantilly so I'm familiar with the area). For $85 a night I was hoping for a bit more but it was the best priced in the area.
Business response:
Elizabeth, thank you for choosing us for your overnight stay. We are glad you liked our affordable rates and courteous service. However, we are sorry for the odor issue you had while here. We have shared your feedback with the housekeeping team for review and action. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Personnel was very nice, unfortunately no non smoking rooms were available
Business response:
Grace, thank you for being our guest. We are happy to know you were impressed with our courteous associates. However, we are sorry we were unable to accommodate you in the room of your choice. On your next visit, we will try our best to allocate you a room which best meets your need. We hope you will give us another chance so we can make it up to you. Sincerely, Hotel Management
Convenient Nothing major it was a mini recovery area post surgery. Cleaning crew did not come on the Saturday as scheduled but overall convenient for location.
Business response:
Solitaire, it was our pleasure having you as our guest at Extended Stay America. We are pleased to know our location was ideal for your needs, but we are sorry for the housekeeping service issues you encountered. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
One night only It wasn't bad but they need to clean a little deeper
Business response:
Richard, thank you for sharing your feedback. Although you had an overall pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Cameron, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall has a 4.3 star rating with 880 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall is open now. It will close tomorrow at 12:00 a.m.