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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
- Hotels
- Fairfax, VA
About this business
Extended Stay America Hotel Washington, D.C. - Fairfax - Fair Oaks Mall is located at 12055 Route 50, Fairfax, VA. This business specializes in Hotels & Motels and Other Lodging.
Location details
12055 Lee Jackson Memorial Hwy., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location and access was good. Continental breakfast was poor. No fruit.
Business response:
Thank you for reviewing your experience at our hotel. Although you liked our location and had an overall pleasant stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
The location was great! Walking distance of mall,food and attractions. I would definitely stay again.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice hotel. Friendly Staff. Great Location. The staff is very friendly and helpful. The hotel was in great condition. The location is great for driving to the Vienna Metro station to explore DC
Business response:
Bret, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to know you liked our hotel, its ideal location, and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you again soon. Sincerely, Hotel Management
There was just one friendly staff. The entire hotel was smelling. The front desk staff were always leaving the front desk.
Business response:
On behalf of our entire team, please accept our sincere apologies for our hotel not living up to your expectations. We do not take these concerns lightly, especially with the housekeeping service in your room. We will address this matter immediately with our Housekeeping team to come up with solutions to avoid this experience in the future. We hope you will consider giving us another opportunity to serve you. We look forward to welcoming you back again soon. Sincerely, Hotel Management
Some of the furniture needs updating and needs more cleaning items
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We value your feedback as it will help us improve our facilities moving forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Great location, room was fine, front desk staff very friendly and courteous
Business response:
Dale, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall has a 4.3 star rating with 931 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall is open now. It will close tomorrow at 12:00 a.m.