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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
- Hotels
- Fairfax, VA
About this business
Extended Stay America Hotel Washington, D.C. - Fairfax - Fair Oaks Mall is located at 12055 Route 50, Fairfax, VA. This business specializes in Hotels & Motels and Other Lodging.
Location details
12055 Lee Jackson Memorial Hwy., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No ice in the building, had to wait for the refrigerator in room to make ice cubes in trays. Free breakfast was a choice of 2 granola bars. At check in I had already paid for the room and handed the desk person the paperwork first thing, he still tried to charge me again for the room. Clean, nice location, accepted our Shih Tzu, quiet.
Business response:
Thank you for selecting us. We are glad you liked your well-appointed room and that you had a pleasant stay with us. However, we regret the service issue at check-in. Your feedback will help us improve our performance going ahead. t was a pleasure serving you, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Everything good ,clean , quite, good service , nice location
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Comfy and cozy Enjoyed the stay. Cozy and comfy.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Property is old including worn bedding etc. - expected I guess for low price paid
Business response:
Thank you for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Animal friendly Booked last minute. Front desk staff very nice. Room clean...a little warn down. Bed was on the harder side. Overall it was fine for the night. However right after I got out of the shower I got a call from the front desk saying the shower was leaking into room downstairs. Now this is not a big deal to me but I had read in other reviews this has happened. So I am not sure if my leak is new or of they never fixed the last one! I was in room 214. There is a $25 extra pet fee. I wish they would just tack it on in... read more
Business response:
Melissa, we appreciate reviewing Extended Stay America. It is a delight to know you liked your clean room and that you were impressed with our associates at the front desk. However, we regret any inconvenience caused. Thank you for being our guest, and we look forward to hosting you again. Sincerely, Hotel Management
Next to mall, near an event center and the highway for easy access to DC. Meets all your basic needs!
Business response:
Thank you for commenting about your stay at Extended Stay America. We are pleased to know that you enjoyed the convenience of our location close to the mall and the other interesting places in our city. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
William, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The beds were hard & pillows uncomfortable. The water pressure in the sink was low & lighting in the bathroom was dim. I was hoping for a little more options for breakfast.
Business response:
We are sorry you found our bed uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Also, your feedback regarding the maintenance issue has been shared with the concerned teams, and they are checking and fixing it immediately. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall has a 4.3 star rating with 880 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall is open now. It will close tomorrow at 12:00 a.m.