This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
- Hotels
- Fairfax, VA
About this business
Extended Stay America Hotel Washington, D.C. - Fairfax - Fair Oaks Mall is located at 12055 Route 50, Fairfax, VA. This business specializes in Hotels & Motels and Other Lodging.
Location details
12055 Lee Jackson Memorial Hwy., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Great stop on the road I was looking for a spot that was pet friendly. Not only was this hotel very clean and the staff very kind, but I was disappointed I wasn't staying longer because there was a kitchenette and a full fridge in the room. I could have stayed there a week and gone to the mall every day!
Business response:
Thanks for including Extended Stay America in your travel plans. We are glad to know our location was ideal for your needs and that you were impressed with your well-equipped room. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Had a nice stay no pr
Business response:
Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
It was just what I needed Everything was as I expected and needed. The front desk service was fast and courteous. The room was clean and comfortable for what I needed it for.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
For 140 a night, I expected better. It was a non smoking room but the room next to me was smoking so I was basically sleeping in a smoking room. The kitchen was worn, the refrigerator made an awful noise when the compressor went on, and was basically glued shut from slime along the seals. Barely any hot water as I was on the 4th and top floor. As a travel nurse I’ve stayed in cleaner and less pungent hotels that cost half as much.
Business response:
Justin, thank you for your review. On behalf of our entire team, please accept our apologies for providing you with anything less than a satisfactory experience. Please be assured that we are taking immediate steps to avoid such problems in the future. It is our goal to provide an excellent experience to each guest, so we hope you will give us a chance to redeem ourselves the next time you visit our area. Sincerely, Hotel Management
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Karla, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Could use some updating. The linens are always so dingy at this brand of hotel. The locale is great. 13 minutes from IAD airport, a huge mall in walking distance, friendly staff. But that linen is hard for me to excuse. Can not understand why white linens are yellow and abrasive like a brillo pad. If ALL Extended Stays would fix that i would be more inclined to make them my first choice. It was in fact the best that i could do at the last minute. A family run establishment, great family. Just needs to rethink how they all la... read more
Business response:
Jeanie, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our location. However, we are sorry for not meeting your expectation in regard to linens. our feedback has been shared with the concern team so that they will take corrective measures. We hope you will consider us home the next time you are in the area. Sincerely, Hotel Management
Don't count on breakfast The best thing about the hotel is the area - right across from the Fair Oaks mall. The biggest complaint is about their so called breakfast - several muffins and oatmeal power bars of one flavor. The food bins were almost empty. I asked to refill them, came back in 10 min and they were still empty. WiFi kept going off and on.
Business response:
Thank you for your feedback. Although you liked our convenient location, we are sorry for the inconvenience you experienced with our breakfast facility. We have taken a note of your feedback in regard to our breakfast service for better improvements. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall has a 4.3 star rating with 930 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall is open now. It will close tomorrow at 12:00 a.m.