Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall

Business response:

Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall. Sincerely, General Manager 

Business response:

Thank you for choosing to stay at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall. We are delighted to know you enjoyed your time with us and that you were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager 

Business response:

Grace, Thank you for sharing the specifics of your stay with us. We apologize our complimentary grab and go breakfast offerings were not to your expectations. We want our guests to be impressed with every aspect of their stay, we will share your comments with our leadership so they are aware when making future offering selections. Thank you again for your candid feedback. I hope you will return so we can make it up to you. General Manager 

Business response:

Thank you for taking the time to share your experience. I am glad to see you valued the convenience of our hotel and the affordable rates. It is also good to know you were satisfied with our convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

Business response:

Thank you for taking the time to share your experience. It is good to know out convenient location, friendly staff, and clean room accommodations all met your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Business response:

Thank you for taking the time to share your experience. I am pleased to read our hotel was perfect for your trip. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. 

Business response:

Thank you for taking the time to share your experience. I am more than pleased to read you enjoyed your stay at our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.