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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
The air conditioner is very noisy and there is no morning breakfast.
Business response:
Thank you for your feedback. We are pleased you stayed with us, but we are sorry for not meeting your expectations. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Overall the room was in good condition
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked your comfortable room. That being said, we are sorry if any inconvenience was caused while you were here. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
I expected a breakfast, but probably missed in the reservation that it is only a 'grab and go' instant oatmeal and granola bars.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
It was a very nice room. One of the nicest we have stayed in on our trip.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Strong cigarette smell in all rooms Changed 2 rooms, strong cigarette smell in rooms, that are non-smoking. Been traveling with a kid, and this is dangerous and unhealthy to breathe with that air. Towels were not changed, or room cleaned during 2 days stay.
Business response:
Thank you for being our guest and for sharing your feedback. We apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and we are sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thanks again for your feedback, and we hope to welcome you back in the future. Sincerely, Hotel Management
YGWYPF The adage "you get what you pay for" is true. Cost me $107/night. I had little interaction with staff except at check-in/out, and in between when I picked up a muffin for breakfast. The interaction was pleasant/friendly. (Don't be fooled by offer of a breakfast. It is packaged muffins, instant oatmeal, and granola bars, as well as coffee.) The room was more tired than me, but clean enough. The t.v. seemed like first generation flat screen and the connection was fuzzy, but hey it worked. The location is safe and walkin... read more
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,373 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.