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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very convenient to our favorite stores and restaurants..
Business response:
Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was only for one night so I picked the cheapest room I could find and, well, you get what you pay for.
Business response:
Thank you for selecting us on your trip to our city. We are glad you had a pleasant stay and that our offerings were to your satisfaction. However, we are sorry for any inconvenience caused to you. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
its not bad but not good either, theres alot of coaching that could make this place pretty awesome for the dollar you spend. it has the amenities, it has the availability it just needs more customer service more tlc if you will and this place could really bloom
Business response:
Nunya, thank you for choosing to stay with us. We're glad to know you were pleased with our affordable rates and that overall you had a pleasant time while you were here. We have taken of note of your feedback regarding our service and need to update and hope to see you again soon. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
I was wait there for over 20 minutes before the front desk staff to show up
Business response:
Thank you for choosing to stay with us. We're sorry for the inconvenience you had at the front desk. We have shared your concerns with our staff to remind them our main goal is to provide outstanding customer care to our guests. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
There was someone's dirty sock left in the closet in my room, and the grab and go breakfast didnt even include bananas...thats pretty cheap in my opinion..i probably wont stay at least in the germantown,md one ever again
Business response:
John, thank you for staying with us during your visit. It was disheartening to read the housekeeping issues in your rooms. We did have a meeting with our housekeeping department to see where we went wrong as we do double-check each of our rooms prior to the next guest's arrival. We regret our breakfast offerings were not of your liking and will share your comments with our brand leaders when determining new choices future implementations. We are sorry for this unpleasant experience and would love to make it up to you on a ne... read more
Funny smell in the halls sinks and tubs were getting worn out , otherwise room was large and nice
Business response:
Thank you for your review. Although you liked our spacious suite, we are sorry for the odor you experienced. Your feedback will be shared with the housekeeping team for review and action. We appreciate your feedback and hope to see you again on your next visit this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 4.3 star rating with 775 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.