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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for the price
Business response:
Norman, thank you for taking the time to review your stay with us at Extended Stay America. We're glad to know you found us to be at a fair price and that you had a pleasant experience while you were here. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Bring a pillow. Clean room. Friendly staff. Pillows were flat/uncomfortable. But for the price was overall pleased. Recommend bringing a pillow from home.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-kept suite and were impressed with our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
It is located in Gaithersburg close to Walmart, Costco, and the mall!
Business response:
Rey, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our prime location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Fast check in, room was on the small side and the pillows were horrible; small and lumpy. Tub leaked but closing the bathroom door blocked the noise out. Hotel was quiet. Breakfast could use improvement. They only had 2 kinds of granola bars and coffee.
Business response:
Julia, thank you for choosing our hotel. We appreciate your rating; however, we are sorry we missed meeting some of your expectations during your stay. Your concerns have been shared with the team to improve our future guests' experience. We hope you will choose us again when you are in the area. Sincerely, Hotel Management
Muy buena limpieza y el lugar muy bonito muchas gracias
Business response:
Thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you had a great stay. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I’d stay again We had a great stay. The front desk attendant was very helpful and friendly. She gave us great local information and helped provide us with extra sheets and pillows. The only part of our room that was a little iffy was the bathroom door. It took my whole body weight to open and close the door which was loud for the others if anyone was sleeping. The Lakeforest mall was a good stop that was nearby.
Business response:
Thank you for choosing Extended Stay America. We are glad we met most of your expectations, and you had an overall pleasant stay. However, we are sorry for the inconvenience you had with the bathroom door. We will review your feedback with the maintenance team to ensure each guest has a great experience. We hope you will choose us again when you are in the area. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
The room was fine. I stayed for 5 nights. No service was provided to the room during my stay. Not a lot of water pressure in shower. Toilet had problems flushing. Kitchen amenities were fine. Bed was comfortable. Convenient to 7 eleven.
Business response:
Kristine, thank you for being our guest and sharing your review online. Although you had an overall pleasant stay with us, we sincerely apologize for the maintenance issues in your room. Your feedback is discussed with the concerned team for review and action. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 4.4 star rating with 808 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.