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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room Staff ok not very friendly Breakfast no coffee, nothing to eat, poor excuse for breakfast available
Business response:
Dear Henry, Thank you for sharing your feedback. We are glad to hear your room was clean and comfortable during your stay. We apologize that our breakfast offerings and staff interaction did not fully meet your expectations, and we appreciate you bringing this to our attention. Your comments help us improve, and we hope you will consider staying with us again for an even better experience at Extended Stay America. Sincerely, Hotel Management
I pulled up and knew I should have never booked. It was very old and outdated. The rooms were super outdated and I started to sniff and cough just being there for 20 minutes. Everything is just OLD. Didnt feel comfortable whatsoever. The staff member there was super helpful so that was the only plus. I left within 15 minutes of checking in and booked at a better hotel
Business response:
Dear Rayanna, Thank you for sharing your experience. We sincerely apologize that your stay did not meet your expectations and that the condition of the room caused discomfort. We are glad to hear that our staff member was able to assist you, and we appreciate your recognition of their effort. Your feedback is valuable and will be shared with our team to guide improvements. We hope you might consider giving us another opportunity in the future so we can provide a more comfortable and welcoming stay. Sincerely, Hotel Managemen... read more
Very Good
Ok
The pricing was reasonable. Property was quiet. Staff was helpful and friendly.
Room had roaches didnt sleep at all got pictures of everything f.cking gross
Food options
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 3.4 star rating with 1,463 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.