Extended Stay America - Washington, D.C. - Gaithersburg - South

Andreas 

on Expedia

11 months ago

I'm sorry to say I was disappointed. the facility was extremely dirty a very harsh odor on every level in the corridors. The rooms are worn out I believe it's not due to the cleaning staff It looks like it would be overwhelming to keep up the cleanliness in this facility. The rooms are very dark..dark wall colors appliances and furniture that's worn out. an elevator that does not work and as for breakfast it's almost non-existent coffee and a muffin that's packaged. I understand the price reflects with what you get but I end... read more

Mitchell 

on Expedia

11 months ago

Poorly managed 

Haresh 

on Expedia

a year ago

Bed bugs. Didn't ened up staying there. They were going to do refund but have not seen it yet. 

Byron 

on Expedia

a year ago

Terrible. Filthy 

Jayaira 

on Expedia

a year ago

I checked in the hotel and the room had bed bugs. They offered me another room but after thinking about it I felt uncomfortable and wanted a refund and they refused! I have the video that will go up! I was in the room for less than an hour and no help from them at all!!! 

Hector 

on Expedia

a year ago

Unfortunately the room smell like sweat and there were cockroaches in the bathroom. The room was big but these other issues were too much. 

Melissa 

on Expedia

a year ago

This was a last resort place to stay, room was dirty. We entered the lobby to an unmanned front desk, or do we thought. The receptionist was setting off to the side basically hiding. Only got up to answer a phone call and proceed to act as if we were not standing there. I will not recommend this hotel chain to anyone. Worst experience ever.