Extended Stay America - Washington, D.C. - Gaithersburg - South

Christi 

on Expedia

a year ago

Absolutely DO NOT Recommend The overall stay was awful! From the time I walked in the door, there was a nasty smell and the lobby was filthy. The entire hotel smelled of marijuana and various other odors. I had to wait on the front desk clerk to hang up from a personal call to check me in. Once I was checked in, I went to my room and promptly walked out due to the putrid smell. I was relocated to a second floor room where it took 3 trips to the front desk (and waiting on the clerk to end another personal call) to get a worki... read more

Marisol 

on Expedia

a year ago

It was awful The front lady was rude No blankets for the sofa Dirty Very old There was roaches too 

Maria Leticia 

on Expedia

a year ago

Had a terrible experience. The staff was rude. The shower didn’t work, the room was dirty, there was a smell. 

Lucio 

on Expedia

a year ago

Its okay if youre only staying one night. Its pet friendly and you can tell by the smell, they dont separate the rooms that are and arent. Supposed to be a breakfast bar but is not replenished at all. Sheets are probably machine washed but stained, just replace them at that point. I think its understaffed, only one person working at any point, sometimes front desk is unmanned. 

Marty 

on Expedia

a year ago

Hallway smells like marihuana . Room had broken shower handle . When asked about at front desk to have it fixed was told no one available till tomorrow afternoon! I received key to other room 5 room down same hallway and was told you can use this room to shower . When opened that room (tv was on , bed looked like someone came out of few min ago , pizza on the table , towels on the ground) . Walked back to room the hallways dirty with cups in the middle. I checked out asked for money back and left . At least front desk Lady d... read more

jeff 

on Expedia

a year ago

disappointed The room was modest, yet clean. We had stained and dingy towels in our room. Bath tub was chipped and needed resurfacing. No tub stopper was available but was provided upon request. The general condition of the public spaces in this hotel are poorly maintained. Dirty elevator compartment. Discolored carpeting and paneling were seen in all public ares. Outside, the pillars holding one corner of the portico was broken through. No clock on the room. We requested a courtesy call for wake-up time. No call was made. 

Shamik 

on Expedia

a year ago

Roach motel 

Kevin 

on Expedia

a year ago

It was horrible, the TV didn’t work and the front desk woman was rude and didn’t care how she acted, I will never stay at another Extended Stay ever again!!