Extended Stay America - Washington, D.C. - Gaithersburg - South

Juwan 

on Expedia

10 years ago

At first it seems nice I got the room for my brother and his dad since he was in town for a couple days. But to my surprise the room wasn't cleaned properly, the pull out bed was dirty like it wasn't been cleaned. The check in or out staff was never really there. They stayed for about 2-3 days because everything else was booked and we only really saw staff about once. I honestly had better service at a motel. 

Frequent area traveler 

on Expedia

10 years ago

Dirty, Noisy and Uncomfortable What to say....beginning with the room. It was dirty and really not what I expected from the pictures. There was hair on the bathroom floor, stains all over the barely vacuumed carpet, most of the lamps didn't have bulbs in them and overall was extremely dingy looking. I chose to stay at this hotel on this particular trip that I take on a bi-weekly basis because it had a "fully stocked kitchen." The kitchen is empty. You have to order your kitchen package. I then had to lug it all up to my room... read more

In town for a quick trip 

on Expedia

10 years ago

Basic Nothing stands out as above/below average. If you want a basic stay with a convenient location, it's worth considering 

Anonymous 

on Expedia

10 years ago

I will not come back! My hotel was not clean they put a dirty blanket back on the bed. It had red stains on it. If I saw the stain so did housekeeping I will not be back! 

GORDON MENTO 

on Expedia

11 years ago

Reasonable location Room was not clean. Bed sheets had not been changed. Sofa was dirty. Carpet seemed like it gad never been cleaned. Kitchen sink was blocked. Contrary to advert, kitchen had no silver, pots and pans. Had to ask for them. Front desk elderly lady was anything but helpful. Never again! 

Eric Richards 

on Expedia

11 years ago

Really atrocious room I'm not squeamish or normally persnickety, but this hotel room made me extremely uncomfortable. The room was in incredible disrepair: the TV didn't work, the walls and kitchen were clearly damaged, the bathroom was old and dirty and the carpets were disgusting. The carpets were so bad that I wouldn't walk on them with bare feet. The carpets were probably so bad because they allow pets (don't get me wrong I love pets), who had more than a couple of accidents on the floor. I don't mean to hurt the busines... read more

Anonymous 

on Expedia

11 years ago

Dirty rooms, irresponsible staff Very irresponsible staff, dont stay at the counter and dont answer call. Made we wait 1 hr at night to decide whether they have to give me the room or not inspite of my reservation fully paid. Rooms are not clean, smells and stain on carpet and floor. I definitely dont recommend this hotel at all. 

Anonymous 

on Expedia

11 years ago

Not Worth the Price Paid!!! Paid big bucks for a hotel room that had no water from 9:00am to 3:00pm, had ants in the room and had a bed that wasn't very comfortable. Only after paying for our room did we find out that the entire hotel would not have any water - no showers, no toilet facilities, no drinking water!!! And no adjustment to our payment for the lack of this essential. Will never stay at this hotel in the future. 

regie 

on Expedia

11 years ago

i had to wait til they get the fax from Hotel.com for my confirmation. Normally they get it right away but this time, I had to wait for it to get the room.