Extended Stay America - Washington, D.C. - Gaithersburg - South

Chris 

on Expedia

10 years ago

I was fooled The pictures looked nice, the price was low I thought we were a match until I walked into my room. The couch was stained, there was dust all over the place as if they had not cleaned the room in a long time. I was so upset and tired I couldn't complain, I just went to sleep. We were their for the night and it was already late. One thing I know is that I will never go back. 

dreyah j. 

on Expedia

10 years ago

you get what you pay for next time I'll pay more. when I first got to the hotel I waited for about 20 minutes for someone to come to the front desk after calling the front desk phone. I was given room 217 which had dark brown stains all over the couch similar to blood and the non smoking room also had a very strong smell of cigarettes. I'm not really one to complain but I called downstairs to request another room or a blanket to lay over the stained couch. I was accommodated with a new room which was way better than the firs... read more

Anonymous 

on Expedia

10 years ago

Avoid if possible We called hotels.com and requested a non-smoking room as close to Washington, D.C. as possible. The agent told us about this hotel and said they had a non-smoking room available. They, however, did not. The smoking room which we had to take since hotels.com already charged us $120 was in poor condition. Burn holes in the carpet and furniture and the smell was terrible. We tried to go to sleep but the guests in the room next to us were partying until ~4am. We got maybe 4 hours of sleep, then got up and left. 

Patrick 

on Expedia

10 years ago

Dissapointing Stay. Stayed two nights in this hotel to attend a two day class. The room had not been sufficiently cleaned, toothpaste in the bathroom sink, urine spots around the rim of the toilet, floor needed vacuuming. The handle on the recliner was broken and detached. The room had an old smell to it. The WIFI was down and I could not get onto the web during my stay. I stayed in other Extended Stay Hotels and had a positive experience, not so this time. 

Patrick 

on Expedia

10 years ago

Staff was very professional and accomodating. However, the hotel smelled of smoke and wet dog. Rooms smelled of spray freshener to mask the odor. 

Anonymous 

on Expedia

10 years ago

Dirty hotel rooms Disgusting. Bugs in the room. Dirty. No maid service. Gum on the bed sheets. 

Anonymous 

on Expedia

10 years ago

Smoke heaven! My stay was pretty horrible. I got a no smoking room, but people definitely smoked in it quite alot. The room is pretty old the oven was dirty inside. My clothes smell like I just left a Smoking bar. Housekeeping never showed up, but that was fine because it seemed like they didn't know how to clean anyway.. 

Rebecca 

on Expedia

10 years ago

Borderline disgusting. I'm not too hard to please when the sole purpose of the room is to provide a place to sleep but after a long day of travel, we actually considered not sleeping there because it was so gross. There was your usual "gross hotel" issues; there was a weird food smell in the room, the lamp shades were crooked and super dusty, odd stains on the floor. The kicker was the nasty bath water. My husband, who had foot surgery and couldn't shower, went to fill up the tub. Brown rust water came out. We ran it for alm... read more