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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great staff The room was older than the advertising portraits there was hairs left in the bathroom (in tub, toilet). Also the ad said breakfast was included but it was only packs of instant oatmeal and muffins. The hallways had an odd smell as well did the room. Location was optimal for work. Staff was friendly,kind and went above to assist. Wish the room was as inviting as the staff. Also the ad said DVD players in room but not was not the case
Basic Nothing stands out as above/below average. If you want a basic stay with a convenient location, it's worth considering
Manager very helpful! The manager went out of her way to make sure we had a quiet room which I had requested when booking. She upgraded us to make sure we had one. We appreciate her doing that and our stay was very comfortable.
I will not come back! My hotel was not clean they put a dirty blanket back on the bed. It had red stains on it. If I saw the stain so did housekeeping I will not be back!
Reasonable location Room was not clean. Bed sheets had not been changed. Sofa was dirty. Carpet seemed like it gad never been cleaned. Kitchen sink was blocked. Contrary to advert, kitchen had no silver, pots and pans. Had to ask for them. Front desk elderly lady was anything but helpful. Never again!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your room had cleanliness and maintenance issues, and that you received such poor service from our staff. I discussed your comments with the team, and we are reviewing our cleanliness standards and inspection procedures to ensure that your experience is not repeated. As well, I am meeting with my team to review our customer service standards to ensure that all guests are receiving great service. Thank you very much... read more
Nice for the price I stayed here so I wouldn't have to compute from further north for a conference I was attending. The hotel was fine. I was very impressed with CC, the front desk clerk. She was super helpful and attentive. I would stay here again.
Really atrocious room I'm not squeamish or normally persnickety, but this hotel room made me extremely uncomfortable. The room was in incredible disrepair: the TV didn't work, the walls and kitchen were clearly damaged, the bathroom was old and dirty and the carpets were disgusting. The carpets were so bad that I wouldn't walk on them with bare feet. The carpets were probably so bad because they allow pets (don't get me wrong I love pets), who had more than a couple of accidents on the floor. I don't mean to hurt the busines... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 3.4 star rating with 1,463 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.