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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Business response:
Wow - thanks for the five-star rating of Extended Stay America. We are thrilled you had a wonderful stay with us and enjoyed everything we offer. On behalf of everyone here, we invite you to stay with us again the next time you visit this area. Sincerely, Hotel Management
Great service needs upgrade Service was great but no hot water in the morning and bed was really uncomfortable- they did comp the room though.
Business response:
Thank you for choosing our hotel and for your review. We are sorry for the inconvenience you experienced during your stay with us, and we have shared your feedback with our maintenance team to see what went wrong. It was a pleasure having you as our guest, and we hope the positive aspects of your stay will bring you back to us in the future. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Wow - Philippe, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
n/a
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that our location was perfect for your needs. That being said, we are sorry for the inconvenience you experienced while you were here. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Smoke The hotel is a non-smoking hotel but all the guests around me was smoking in the rooms that the smoke iwas terrible and came under my door into my room and I called the front desk went to the front desk and they did nothing about.
Business response:
Thanks for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
A quit stay in Herndon A good stay overall. A few things need updating.
Business response:
Del, thank you for taking the time to post your review. We are happy to know you were overall satisfied with your stay. Also, your feedback is of utmost value, based on which, we will take corrective steps to further improve our performance. We hope to see you again whenever you are back here. Sincerely, Hotel Management
Feeling good except the issue above. The down water in bath is bad.
Business response:
Jing, thank you for staying at Extended Stay America and sharing your review. We are happy your overall experience was enjoyable, but we are sorry for the issues you had in your bathroom and the inconvenience it caused. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 4.5 star rating with 1,401 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.