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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable stay and helpful staff It was a comfortable stay. Nice to have a kitchen with a full-size refrigerator. The gentlemen that work at the front desk in the evening and overnight were very friendly and helpful. The pillows could have been a little more comfortable though.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Very little English spoken, Check-in was late at night, fellow working at the desk acted as if I had interrupted his Spanish-only soccer special...spoke English in a broken way but was able to communicate that he was not particularly pleased to have me there by his brusque manner, and slow actions.
Business response:
Thank you for your review. Please accept our apologies for the poor service you experienced when you contacted our front desk. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff, and we are taking immediate steps to ensure our team is fully equipped to be more responsive. Thanks for being our guest, and we hope you will give us another chance to demonstrate the excellent service that should have been provided to you on this visit. Sincerel... read more
Good accommodations! Great place to stay for an overnight business trip. The room served it's purpose without being overly expensive. Overall clean. The bed was just not as comfortable as I am used to, but it was clean and a suitable place to rest. If I wanted more, I would have paid more. So, I was completely satisfied with my stay.
Business response:
Thank you for choosing to stay at Extended Stay America and sharing your experience. We are glad to know you had a great time in your roomy room and found our pricing to be an excellent value in the area. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Great spot for business. Conveniently located. Nice stay for a business trip. Nothing overall fantastic, but comfortable for the most part and convenient. The walls in the room, were think so at night the young lady in the adjoining room could be heard laughing and talking loudly. She probably didn't even know she could be heard. Luckily, I could still go to sleep. The staff worked very hard to be accommodating. They were very pleasant, which made my stay even more enjoyable. If needed, I could stay there again.
Business response:
Thanks for being our guest at Extended Stay America. We are glad you had a comfortable stay and liked our outstanding service. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Madelene, thank you for your terrific rating of Extended Stay America. We are pleased to see your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Arthur, many thanks for staying at Extended Stay America and for your wonderful rating. We are delighted you had an excellent visit with us. Please come back and see us again soon. Sincerely, Hotel Management
感觉不错，值得再来！
Business response:
Wenfeng, thank you for sharing your wonderful comments about Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management
A little dated on the room but clean and friendly.
Business response:
Jason, thank you for being our guest. It’s nice to know you were overall satisfied with your stay, but we are sorry we missed meeting some of your expectations. Your feedback about our facilities is being shared with the appropriate individuals as we plan for future upgrades. We hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
DONT GO THERE WHEN WE ARRIVED THERE WERE COPS THERE. THE ROOM WAS SOOOOO HOT WHEN WE GOT IN, THE AC DIDNT HELP COOL IT DOWN
Business response:
Paulina, thank you for staying with us. We are glad you had an overall pleasant visit. However, we are sorry for the maintenance issue you experienced with the HVAC unit. Your feedback has been shared with our maintenance team to check and fix it immediately. We hope to have the opportunity to make it up to you on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 4.5 star rating with 1,402 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.