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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice
Business response:
Linda, many thanks for sharing your nice rating of Extended Stay America - Washington, D.C. - Herndon - Dulles. We are delighted we exceeded your expectations for a fun-filled visit to our city. We hope to have the pleasure of welcoming you again when your travels bring you back to this area. Sincerely, General Manager
Nice place and private wonderfull good service everythin is good
Business response:
Thank you for your fantastic review! We're pleased you stayed at Extended Stay America - Washington, D.C. - Herndon - Dulles and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
clean and calm hotel i DIDN'T HAVE A TIME TO SEE MORE ABOUT THIS HOTEL, i SPEND ALL THE DAY TIME IN MY COURSE AND THE NIGHT TIME IN THE BED
Business response:
Thank you for choosing to stay at Extended Stay America - Washington, D.C. - Herndon - Dulles and for sharing your experience. We are pleased to know you liked our clean property and had a good night sleep. That being said, I am sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with my food & beverage team for any future improvements. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Good Good If you can keep it cleaner at least the lobby
Business response:
Many thanks for taking the time to share your review of Extended Stay America - Washington, D.C. - Herndon - Dulles. It’s nice to know you were overall pleased with your stay. However, we appreciate your observation and will work diligently to make sure we are more consistent in our service delivery. We hope to have the honor of hosting you again soon. Sincerely, General Manager
Room and hall smelled like smoke, only one wash cloth in room. Kitchen sink leaked water. Floor was also wet behind sink next to table. Windows were left open when we checked in. However if the price is right I will still stay again at extended stay
Business response:
Charles, thank you for staying with us. We are glad your overall stay was pleasant and you liked some aspects of our hotel. However, we are sorry for the smoke odor and the maintenance issues you experienced in your room. I have shared your feedback with the respective teams to ensure this does not happen again. It is also good to know that you liked the value we offer, and we look forward to serving you much better on your next visit. Sincerely, General Manager
Recent WDC stay It was a good stay. The breakfast service is very basic coffee, granola bars, crackers. Other than that good stay.
Business response:
Thank you for staying at Extended Stay America - Washington, D.C. - Herndon - Dulles. We are delighted to note that you had a good time with us. With that said, we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your comments with our food & beverages team. Thanks again for your feedback, and we hope to see you soon. Sincerely, General Manager
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
The room was smelling cigarette and it seemed like the bathroom was not very clean.
Business response:
Thank you for being a guest at our hotel. We apologize for the less than spotless condition of your guest suite and for the housekeeping service issues you experienced. This does not meet our standards, and steps have already been taken to address and correct our performance. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Great location, central to everything I needed It was nice , just needs more detailed cleaning in the hallways, etc... to have a fresh clean smell. The smell was stuffy.
Business response:
Barbara, thank you for staying with us and sharing your comments. We are glad your overall experience was enjoyable and that you liked our convenient location. We also appreciate your observations and have taken a note of it. We hope you will give us another chance for an improved stay the next time you are in the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 4.5 star rating with 1,402 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.