This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Landover
- Hotels
- Landover, MD
About this business
Location details
9401 Largo Dr. W., Landover, MD, 20774, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
COLD SHOWER I wasn't expecting much, but this place didn't even pass a pretty low-set bar
Business response:
Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that we did not met your expectations. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
It was horrible
Business response:
Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we were not able to meet your needs. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Most Uncomfortable Bed Ever This hotel sucks! No soap, no ice maker, bed is uncomfortable, pillows are flat! Do not recommend!!
Business response:
I appreciate you taking the time to write a review of your experience with us. I am so disappointed that you did not find our hotel comfortable and that you were missing in your room some of the essentials. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Filthiest hotel in America! I booked a single bed room on orbitz, got to the hotel & was told that no single bed rooms were available & then was told that I had to pay an extra fee to get a double bed room even though I had already paid for a room. I get in the room & the pillows had dried blood on them! Dirty sheets, pillow cases were tan when they should've been white! Bathroom door was broken , room door was broken, lamp was broken (I paid extra for all of this?) I call the front desk & im told that there's nothing they c... read more
Hotel was hot and smelled. The room was labeled as non smoking but stunk of cigarette smoke. Black/brown "something" smeared on the wall and door of the bathroom. Stains on the bed skirt and wall. Even the back of laminated TV station guide had some brown substance stuck to it. The vending machine/laundry room nearly gagged you to death. Spend your money elsewhere!
Business response:
Thank you for the feedback about your stay at our hotel. I am so disappointed that you had such a bad experience at our hotel. Please accept my apology. I discussed your comments with our team, and we will be conducting more thorough inspections and make this our main priority so that your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken ... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Landover
How is Extended Stay America - Washington, D.C. - Landover rated?
Extended Stay America - Washington, D.C. - Landover has a 2.9 star rating with 1,865 reviews.
When is Extended Stay America - Washington, D.C. - Landover open?
Extended Stay America - Washington, D.C. - Landover is open now. It will close tomorrow at 12:00 a.m.