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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bueno
Everything was good and the reception so polite.
Convenience location
Acceptable...
Everytime you would leave your room - the next time you went back in, the key wouldn’t work. So that meant that you had to go back to the front desk anytime you got back from somewhere because the keys needed replaced. Ridiculous.
Business response:
Dear Lisa, Thank you for sharing your experience. We understand how frustrating it must have been to deal with key issues during your stay repeatedly. We apologize for the inconvenience this caused and appreciate your patience while we handled the situation. Your feedback is valuable and will be considered to help provide a smoother experience for future guests. We hope you might give us another opportunity to offer a stay that is more seamless, comfortable, and enjoyable at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 3.7 star rating with 2,942 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.