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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Dear Guest, We appreciate you choosing Extended Stay America and are delighted to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to welcome you back in the future. Sincerely, Hotel Management
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Business response:
Dear Guest, Thank you for taking the time to provide feedback. We regret that your stay did not fully meet expectations and apologize for any inconvenience you may have experienced. Your input is valuable because it helps us identify areas for improvement to enhance the overall guest experience. We are committed to ensuring a more comfortable and enjoyable visit for all guests. We hope you will consider returning in the future, giving us the opportunity to provide a stay that better reflects our standards and dedication to g... read more
clean room
the room was 50 degrees when I got in (it was 25 outside) it took 4 hours to warm up to 70. and the fire alarm was beeping all night and the remote for the tv didnt work.
Business response:
Dear Guest, Thank you for taking the time to share your impressions. We appreciate hearing from guests, as it allows us to refine the experience we provide. I’m truly sorry for the discomfort you encountered upon arrival and for the equipment concerns that disrupted your stay. Your comments have been shared with our team so we can address these matters promptly. We hope you will consider returning, giving us the opportunity to offer a visit that is far more seamless and welcoming. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 3.6 star rating with 3,004 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.