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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
easy to check in convenient. best breakfast ever
Business response:
Dear Mel, Thank you for your feedback! We're delighted to hear that you found check-in easy and our location convenient. It’s especially great to know that you enjoyed our breakfast and considered it the best! Our team works hard to provide a seamless and enjoyable experience, and your kind words mean a lot to us. We truly appreciate your support and look forward to making your next stay at Extended Stay America just as wonderful. Sincerely,Hotel Management
In general it was clean - some vague stains on towels and sheets but they were still washed and clean. Very thin, lightweight blanket on bed which was the main uncomfortable factor about the stay. In general, it was totally fine but little quirks had been overlooked - the toilet flush was a button hidden by the counter in the bathroom and only one night stand on one side, that kind of thing.
Business response:
Dear Meg, Thank you for sharing your feedback with us. We’re glad to hear that you found the room clean overall. We apologize for the stains on the towels and sheets and will address this with our housekeeping team to ensure consistency. We also appreciate your comments on the bed blanket, toilet flush location, and nightstand setup. These are valuable insights, and we’ll work on improving these details for future guests. We hope to welcome you back for a more comfortable stay!Sincerely,Hotel Management
fantastic service convenient and value
Located close to the Metro and the Reston towncenter it was what we were looking for
Business response:
Dear Ralph, Thank you for your feedback! We’re delighted to hear that our location near the Metro and Reston Town Center was perfect for your needs. We aim to provide convenience and comfort for all our guests, and we’re glad we could meet your expectations. We truly appreciate you taking the time to share your experience and hope to welcome you back to Extended Stay America for another enjoyable stay in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 3.7 star rating with 2,928 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.