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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had a plumbing problem with my room and the motel was dirty, but the staff changed my room. Walkable location with nearby food options.
Business response:
Dear John, Thank you for reviewing your recent stay with us. We apologize for the inconvenience caused by the plumbing issue and the cleanliness concerns during your stay. We always aim to provide every guest with the excellent experience expected of us, and we're glad our team promptly addressed the situation by changing your room. It's also great to know that you found our location convenient with nearby food options. Your feedback is important to us, and we'll use it to improve our services and facilities. It was a pleasu... read more
Unique place, though best for single experienced traveler.
Business response:
Dear William, Thank you for your feedback on Extended Stay America. We're glad you had a great stay and found our hotel unique. We work hard to deliver a great experience for all of our guests, and we very much appreciate your feedback. It was a true pleasure to have you as our guest, and we look forward to hosting you again soon!Sincerely,Hotel Management
Great value Nice, clean and quiet. Typically for local workers who haven't found housing yet in busy DC area. Very convenient to stores and metro.
It was very close to the Metro and we took it every day to go to DC, very close to a lot of restaurants, what I didn't like was some of the people hanging around the area and the fact that it was kind of dated but it was clean and the people running it or owning it were very helpful and nice and they had coffee available and continental breakfast in the morning it was a big plus
Business response:
Dear Cristina, We are delighted that you found Extended Stay America convenient for your trip to DC! Your satisfaction is our priority, and we are glad you appreciated our cleanliness, helpful staff, and complimentary amenities like coffee and breakfast. We understand your concerns and assure you that we continuously strive to improve our facilities. Thank you for choosing us, and we look forward to welcoming you back for another positive experience in the future!Sincerely,Hotel management
It was a great stay for 1 night. It’s near the WMATA subway station. You can park your car and take the subway to downtown DC.
Business response:
Dear Sayan, Thank you for your excellent review of Extended Stay America! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the city.Sincerely,Hotel Management
Excellent service from all staff members. Very accommodating and respond promptly to any request.
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,893 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.