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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was good to stay for the night but that’s it.
Business response:
Dear Kelsey, Thank you for being our guest and sharing your feedback. We are glad you found your stay satisfactory for the night. However, we understand your reluctance for a future stay and apologize if we fell short of anything during your visit. Your feedback is appreciated, and we are constantly striving to improve our guests' experiences. We will share your feedback with our team to enhance our future guests' experience. We hope to have the opportunity to welcome you back for another visit. Thank you for choosing us for... read more
My stay was not so good. The breakfast included just muffins and a glass of coffee, nothing else. It's too little for "breakfast included". The TV in the room did not work, there was no signal. Otherwise, everything was good.
Business response:
Dear Roman, Thank you for your feedback. We apologize for the inconvenience you experienced with the breakfast offerings and the non-functional TV. Your comments are important to us, and we will address these issues to better meet our guests' expectations. We are glad to hear that your stay was satisfactory otherwise. We hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely,Hotel Management
Very friendly gentleman at check in.
Awesome
Business response:
Dear Edward, Thank you for choosing us and sharing your feedback. We appreciate your feedback and are glad you found your stay awesome. Your satisfaction is important, and we are pleased we could provide you an excellent experience. We look forward to your next visit.Sincerely,Hotel Management
The room was fine and the shower worked
Business response:
Dear Barry, Thank you for your feedback! We are glad you found the room and shower to your satisfaction. We look forward to welcoming you back to Extended Stay America on your next visit!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 3.6 star rating with 2,911 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.