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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Office staff members are great. Noora & Kumar are super understanding and were very helpful. Dont mind staying again.
Business response:
Dear Jiovany, Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We are fortunate to have such thoughtful and exceptional team members as Noora & Kumar; we'll gladly share your kind words with them and our entire team. It was a pleasure hosting you, and we hope to see you again soon.Sincerely, Hotel Management
It was a nice room , however they booked several people next door and around our room , the ones next door were loud till about 2am and the ones on the other side had a kid banging ball against out side wall at 6 am . and through the morning till I had to bang on wall and tell them to get away from our place, other than that the hotel was very nice, they need to keep their word , told me that was a quiet location , it wasn't at all
Very nice front desk people.Fast check in
Business response:
Dear Natalie, Thank you for posting such kind comments about our hotel. We make every effort to provide service above and beyond your expectations, so we are pleased to know our staff proved it. We look forward to sharing your comments with the team. Thank you for choosing Extended Stay America. We hope to welcome you again soon when you are in the city for work.Sincerely,Hotel Management
It is a great location but the property seems run-down.
Business response:
Dear Terrence, Thank you for reviewing your recent stay and highlighting some of our hotel's excellent features. We are delighted to hear that you found our location to your liking and that it was convenient; however, it was disappointing to know our property was not up to your expectations. We sincerely apologize again and hope you will consider staying with us the next time you visit this area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,893 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.