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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice front desk people.Fast check in
Business response:
Dear Natalie, Thank you for posting such kind comments about our hotel. We make every effort to provide service above and beyond your expectations, so we are pleased to know our staff proved it. We look forward to sharing your comments with the team. Thank you for choosing Extended Stay America. We hope to welcome you again soon when you are in the city for work.Sincerely,Hotel Management
It is a great location but the property seems run-down.
Business response:
Dear Terrence, Thank you for reviewing your recent stay and highlighting some of our hotel's excellent features. We are delighted to hear that you found our location to your liking and that it was convenient; however, it was disappointing to know our property was not up to your expectations. We sincerely apologize again and hope you will consider staying with us the next time you visit this area.Sincerely,Hotel Management
Questionable Great location. Clean room. The only downside was the very poor Internet service even after paying 5 dollars for better service.
Good stay and friendly staff. Let me check in around 1300 due to my warly flight in. Place was moderately clean but found cigarette butt in a cabinet. Overall great deal for the price.
Business response:
Dear Lance, Thank you for choosing Extended Stay America as your accommodation. We are devoted to providing enriching experiences for our guests through exceptional service and our unwavering commitment to quality. We are delighted to have achieved this during your stay with us. Your kind words about our associates, their commitment to excellence, and the cleanliness of our rooms are greatly appreciated. We are also grateful for your mention of the housekeeping issue in your room and for allowing us the opportunity to make t... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 3.7 star rating with 2,984 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.