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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff
Business response:
Dear Ali, thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon. Sincerely, Hotel Management
Not recommended Room smelled musty, even with HVAC on. At 440 am, a woman woke us us yelling in the courtyard. He called the police, whom the woman assaulted, so she was removed. Lousy breakfast, but coffee was ok.
Business response:
Dear Guest, thank you for staying with us. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns with our housekeeping team to ensure we are well poised to serve you better during your next stay. We have also shared your feedback regarding breakfast with the food& beverage team. We are also sorry that your stay was inconvenienced by noise from other guests... read more
Chirs checked me in at 1:30 am and was very nice and friendly.
I was in the area bike riding. At a very late time, I needed a good, value-priced room for the night. I was extremely surprised and happy that the room was so spacious, clean, and comfortable, with ALL the modern amenities one could need, including WiFi, a full-size refrigerator, microwave, AND an electric stove. The room was so comfortable that I decided to extend my stay in the DC area for another day!!
Business response:
Dear Michael, thank you for your recent stay at Extended Stay America. We are very glad you had a great experience throughout your stay. We love what we do, but it is always nice to be recognized for a job well done. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,893 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.