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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
awesome really great , the Desk lady very pleasant and great service
Business response:
Dear Mamadou, Thank you for including Extended Stay America in your travel plans. We were delighted that our staff was attentive to your needs and made you feel at home. It is important that all of our guests enjoy a comfortable and carefree stay. Thank you for recommending us to future guests, and we hope to see you again soon.Sincerely,Hotel Management
Súper agradable Atencion de primera y muy confortable el lugar, nada complicado.
Business response:
Dear Francisco, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely,Hotel Management
The Day shift people were amazing , they are so helpful. The nightshift person was not helpful, and difficult to deal with.
Business response:
Dear Patrick, thank you for being our guest. We are glad that, overall, you had a good stay. However, please accept our apologies for the inconvenience you experienced due to one of our staff not being responsive to your needs. We have shared your comments with our team so we can take the appropriate action moving forward. Thank you again for your feedback, and we hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
Family on a budget and just passing through This property has seen better days. One of the elevators was out. There is a general "not so good" smell The pull out bed had no sheets/blanket/pillows - had to go back down to the lobby. Got fresh sheets and a blanket that was just handed over in a ball. The room had a few hairs that weren't cleaned For an Extended Stay property - there was not a single item in the kitchen area to use. No utensils, plates, pans - nothing. We were only staying 1 night, we had enough room to sleep a... read more
Business response:
Dear Guest, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service we typically provide. Sincerely, Hotel Management
Was good, location excellent
Business response:
Dear Diana, thank you for staying with us. We are happy to read you had an enjoyable, comfortable stay, and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 4.5 star rating with 1,375 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.