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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Zona seguras Buen estacionamiento. Falta mantenim Está bien ubicado. Zona segura, buen estacionamiento. Las condiciones de la habitación un poco descuidadas. Falta mantenimiento. Varias luces dańadas. Pero amplio el lugar , seguro y el mejor precio de la zona. En este tiempo de covid eso funcionó bien.
Solid Good value, good safe location. About what I expected. No real complaints.
Business response:
Craig, it was a pleasure to have you as our guest. We are glad to read you found us to be a good value that our location was perfect for your needs. Thank you for the review, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Over charge My stay in itself was uneventful until a charge of $265 over my room rate showed up on my credit card. When i contacted the hotel they say a smoking charge...i have never smoked in my life, i was the only occupant of the room and had no guest. The person i spoke with was insistent that i was responsible for two black men found smoking in my room.
Business response:
Thank you for the feedback. We are sorry for the inconvenience you had with the charges. We are working with our team to make sure all procedures are being followed so this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
The property was okay. It was a little "tired" looking. The room was like a studio. I didn't spend much time there so it was okay. The room was clean and the AC worked fantastic.
Business response:
Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one and that you liked the comfort your room. We hope to see you again soon. Sincerely, Hotel Management
Asked for bathroom towel the next day and front desk attendant didn’t look too happy about it, refrigerator was not working and they fix it until next day after second complaint and telling the staff that I would report it to the manager!
Business response:
Thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for the lack of attentiveness you encountered at our front desk. We know a first impression is essential, and what you experienced is not typical. Should your travels bring you back to San Jose we would welcome the opportunity to have you stay with us again and receive a much warmer welcome along with our outstanding hospitality. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 4.5 star rating with 1,375 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.