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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
环境很安静，早餐种类很简单，只有冷餐muffin
Business response:
Thank you for evaluating your stay at Extended Stay America. We are happy to read overall you had a pleasant experience with us. However, we are sorry for not meeting your expectations with our breakfast offerings. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We value your feedback and hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Staff was professional and friendly. What I didn't like was that the ice trays in my room were empty due to management decision and that there was no ice machine in the building. Nor was there a coffee maker in the room. I've been in some inexpensive hotels but at least they had an ice machine, even if you had to go to the reception desk.
Business response:
Thank you for choosing our hotel for your recent accommodations. We are pleased overall you enjoyed your stay and liked our courteous associates. However, we regret the difficulties you experienced during your stay with us. Your comments will help us as we continually improve our amenities and service. We appreciate you being our guest and hope you will stay with us again in the future. Sincerely, Hotel Management
No ice. No coffee service early in the morning. The staff was great however they are not given great tools.
Business response:
Amy, thank you for your review, and it is nice to know you you liked or friendly staff. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 3.6 star rating with 2,497 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.