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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The price was ok. Some items did not work but were replaced on request.
Business response:
Thank you for your review. We are glad you had an overall pleasant stay and found us to be fair value. However, we are sorry for the issues you encountered but are glad they were resolved to your satisfaction. We hope to see you again soon for a much better experience. Sincerely, Hotel Management
环境很安静，早餐种类很简单，只有冷餐muffin
Business response:
Thank you for evaluating your stay at Extended Stay America. We are happy to read overall you had a pleasant experience with us. However, we are sorry for not meeting your expectations with our breakfast offerings. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We value your feedback and hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Staff was professional and friendly. What I didn't like was that the ice trays in my room were empty due to management decision and that there was no ice machine in the building. Nor was there a coffee maker in the room. I've been in some inexpensive hotels but at least they had an ice machine, even if you had to go to the reception desk.
Business response:
Thank you for choosing our hotel for your recent accommodations. We are pleased overall you enjoyed your stay and liked our courteous associates. However, we regret the difficulties you experienced during your stay with us. Your comments will help us as we continually improve our amenities and service. We appreciate you being our guest and hope you will stay with us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 3.6 star rating with 2,576 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.