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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay Overall the stay was good. We got a room with 2 queen beds, sofa, kitchen and 2 TVs. We chose the hotel to stay for our trip to Washington DC. This hotel is for long term stay, so you get a kitchen to cook your meals, but no continental breakfast. They call it Grab and Go, so you get some breakfast bars, coffee, tea, etc. The staff was good, clean rooms, looks like the hotel was recently renovated. Nice location in good neighborhood. The hotel is little bit too far from DC. The GPS shows 30min drive to DC, but it was... read more
Business response:
It was our pleasure having you as our guest at Extended Stay. We are delighted to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Like the fact that there was a little kitchen with stove and fridge. However there was no room service and the continental breakfast they’re talking about is coffee and snack bars. The staff was nice and the room was ok.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you were overall happy with our offerings. That being said, we are sorry for not meeting your expectations in regards to our breakfast. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Hôtel moyen Nous avions une suite. La TV ne fonctionnait pas dans la chambre. Propreté moyenne (micro ondes sales). Bonne literie. Très peut de chose au petit déjeuner (muffins et barre de céréales) Nous étions au rez de chaussée, pas de rideau que des doubles rideaux, donc les doubles rideaux ouverts les personnes à l'extérieur nous voient. Doubles rideaux fermés nous sommes dans le noir.
Business response:
Marina, thank you for sharing the specifics of your visit. We’re glad to know that you were impressed with your spacious room and that overall you had a pleasant stay with us. However, we’re sorry for not meeting some of your expectations. We have discussed your feedback with the concerned team to enhance our service and facilities. We hope the positive aspects of your stay will overshadow the issues you had, and we look forward to seeing you again soon. Sincerely, Hotel Management
It was a pleasant stay. Location is great, surrounding area is nice and beautiful. I will stay in the same hotel next time when I travel to DC.
Business response:
Eric, thanks for choosing Extended Stay America for your stay. We are happy to know our location was ideal for your needs and that you had an enjoyable time with us. It was good to have you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Heidi, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
It was a typical hotel. It was nice that it would sleep 6 in a room and had a kitchenette. Downfall was that the continental breakfast only included a granola bar or a small muffin. The hotel also does not accept cash for payment.
Business response:
Rhonda, thank you for staying with us. Although you had a pleasant time here, we are sorry for not meeting some of your expectations and regret the inconvenience it caused. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Nice especially for a long stay The staff were extremely nice and helpful. Nice room. Very clean. Comfortable bed.
Business response:
Christine, thanks for making Extended Stay America a part of your travel plans. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Wow - Anthony, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 4.5 star rating with 1,376 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.