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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Sean, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great location , great staff and entertainment is not far
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you loved our ideal location as well as our courteous associates. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great location !!! The Rio and downtown crown are great for families and couples.
Business response:
Sue, thank you for being our guest at Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and had a pleasant stay with us. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
I stay here often, always welcoming, rooms are always clean,
Business response:
James, we are delighted you came back to stay with us again at Extended Stay America because your previous visit was letter perfect. We love reading reviews from satisfied guests, and we look forward to seeing you on your next trip to our beautiful city. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The staff is wonderful here at extended stay Rockville.
Business response:
Cina, thank you for choosing Extended Stay America for your stay. With a mission to provide superior customer service, we take great pride in serving your needs. We are so pleased that your experience was positive and that you found us to be a great value. We would be delighted to accommodate you again in future and hope that you will stay with us again! Sincerely, Hotel Management
Sorry, but won't stay here again until/unless As I mentioned to Curtis, the assistant manager, this nice place is let down by its poor cleaning and maintenance. The exterior of the building is lovely, it's super-convenient near I-270, and the front-desk staff are really nice and helpful. But the place is really run down. A few snapshots: Big hole in bug screen in first room we were put in. Actual bugs (little roaches?) scurrying about the kitchen floor and in bathroom on several occasions. A lot of kiddie breakfast cereal st... read more
Business response:
Although you liked our ideal location as well as our front desk associates, we are sorry our hotel was not to your expectations and for the issues you had. We have taken a note of your feedback as it will help us to improve our future guests’ experiences. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 3.6 star rating with 2,497 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.