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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jonathan, thank you for your fantastic rating! We're glad you stayed at Extended Stay America - Washington, D.C. - Rockville and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
This hotel room (2 queen beds with sleeper sofa) was large and spacious. Good if you have limited choices. Overall cleanliness not impressive. Nonspecific light odor.
Business response:
It was a pleasure to have you as our guest. We are glad you had an overall pleasant stay and that you liked your room. That being said, I apologize for the smell you experienced during your stay. We work hard to provide a clean environment and I will follow up on your concerns to ensure we are more diligent in our efforts. Thank you for your candid feedback, and we hope to welcome you back in the future. Sincerely, General Manager
Business response:
Jonathan, thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
good value, bad wifi Good value for money, horrible wifi, breakfast a joke although not a factor
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the value you received; however, we apologize that the WiFi and breakfast wasn't to your liking. Thank you for sharing your experience with us. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
The price was right, and it was what you might expect from such a good price. Basic rooms and amenities, no frills but clean.
Business response:
I appreciate you taking the time to write a review of your experience with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 3.6 star rating with 2,497 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.