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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good location 20 min travel to DC downtown I chose this place because its 20 min drive from DC downtown and 2hrs drive to Hershey,PA attractions.
Business response:
The feedback provided in your review is much appreciated. I sincerely apologize for the issues you experienced at check-in. Still, I am glad to read that you had a positive stay overall and enjoyed our convenient location. Your feedback is very important to us, so thank you for sharing. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Good, clean, and great staff. But pay attention to the breakfast offering. It is only a grab and go, so there is a granola bar and muffin...
Business response:
The feedback provided in your review is much appreciated. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I’m glad to read that you enjoyed our clean rooms and friendly customer service. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Average room, but good for the cost The beds were advertised as Queen, but they were fulls which made our sleeping arrangements more of a challenge. But the room was spacious.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that our beds were not to your satisfaction. Still, I am glad to hear that you found our hotel to be a good value and that you enjoyed our spacious rooms. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Good value compared to the surrounding hotels Good value compared to the surrounding hotels. It would be helpful to have information in the room on nearby restaurants and stores.
Business response:
The feedback provided in your review is much appreciated. I am thrilled that you had a great stay and found our hotel to be a good value. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Very Pleasent Staff and Stay Very nice hotel with friendly staff. The rooms were what was to be expected. I will definitely use them again.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our hotel and our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
My away from all Had lots of sleep
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 3.6 star rating with 2,497 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.