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Extended Stay America - Washington, D.C. - Rockville

4.5
  • Hotels
  • Rockville, MD

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2621 Research Blvd., Rockville, MD, 20850, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.51,376 reviews
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Anonymous's profile image
Anonymous 
8 years ago

Decent room with decent furnishings. Staff was nice but definitely no going above and beyond. Room is good value for amount of space and appliances. Place is non smoking but halls had strong smoke odor. Luckily it didn't seep into my room. A much better room if you desire the small kitchen. 

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. I am thrilled to read your remarks about your overall experience while at the hotel. However, I am very sorry that the hallways smelled like smoke. To ensure that a situation like yours doesn't happen again, our team is going take what you and focus our efforts on making sure our hallways are up to our standards. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better... read more

MISAEL's profile image
MISAEL 
8 years ago

Great hotel, no breakfast One there was no assistants with my luggage. The staff was simple. There was no continental breakfast in the morning like instructed there will be or the grab and go items. At the end of our stay we saw a rat come out of the closet and out the main door. That's when we checked out. Single approved but midrate for family 

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. It upsets me to hear that you had to endure a negative experience. I am sorry for your experience. In response to your feedback I am taking this time to apologize for the inconvenience I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town. 

Anonymous's profile image
Anonymous 
8 years ago

The room was clean and close to many things in the area. I will stay again. 

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. I am very happy to read your remarks about the quality of service and our convenient location. We continually work to improve our hotel, so I really appreciate you providing us with your feedback as it validates our efforts. It would be our pleasure to host you again should you need to return to the area. 

Lisa's profile image
8 years ago

just ok maybe Disappointed there was NO type of breakfast - contrary to what was stated. And no comment when asked what happened to any breakfast 

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the grab-and-go breakfast not being filled is truly regrettable. We are very sorry for your experience. In response to your feedback, I will ensure that we have breakfast ready and available anytime during our breakfast hours of 6:00am to 9:30am. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future." 

Anonymous's profile image
Anonymous 
8 years ago

コンドミニアムタイプで長期でも快適に過ごせます 車があればショッピングも近いです 朝食はコーヒー紅茶 マフィンぐらいです 部屋で何か作った方がいいです シャワーの水圧は少し弱め 洗濯もできます 基本ベットメイクは入らないのでチップは入りません バスタオルの交換はフロントで 食事するところはダンキンドーナツが近くに見えました 空港から1時間ぐらいでした 

Jocelyn S.'s profile image
Jocelyn S. 
8 years ago

Great night It was only one night but was very comfortable. Room was very large which was a great surprise. 

Business response:

Thank you for taking the time to share your experience. Even if only for one night, I am glad you were well accommodated with a comfortable room, which size beat your expectation. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. 

Kereem's profile image
Kereem 
8 years ago

Great place Over all it was a great stay 

Anonymous's profile image
Anonymous 
8 years ago
Jennifer's profile image
Jennifer 
8 years ago

first room we were assigned was not cleaned, gave us another room right away. The breakfast was terrible. Coffee and old muffins and stale granola bars, that's it! 

Business response:

I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry that the breakfast didn't meet your expectations and that there were cleanliness issues in your first room. To uphold our company's high standards, we will be checking the freshness of our breakfast moving forward. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future. 

Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville

How is Extended Stay America - Washington, D.C. - Rockville rated?

Extended Stay America - Washington, D.C. - Rockville has a 4.5 star rating with 1,376 reviews. 

When is Extended Stay America - Washington, D.C. - Rockville open?

Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.