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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
overall comfortable and clean Generally the room was nice, however, They do not offer ANY Extras besides shampoo, hand soap and a plastic cup. They also offer breakfast but extremely limited to coffee and granola bars. They said they had fruit too but I didn't see any. I would recommend!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that our amenities were not to your expectations. While we no longer keep dishes in guest rooms, these items are available at the front desk. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with ... read more
The hotel was very nice, clean and close to DC. We stayed on a weekend when it was completely booked however there was a lot of parking. Close to DC about 20 minute drive and in a safe area.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am happy to hear that you enjoyed your stay with us and found our location to be convenient to your needs. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Great weekend stay. Great weekend stay. Hotel was dog friendly. Staff was helpful.
Location was good but the bathroom needs to be cleaner. We found 2 bugs in the bathroom and the bathtub has black stain. There was this weird smell once we walked in the room.
Business response:
I appreciate you bringing your experience to our attention. The situation you described is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will be more diligent during our room inspections to make sure your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve.
Home away from home Customer Service was great. The hotel is centraly located between shopping areas and if you are not driving and want to take metro. There is a bus stop in front of the hotel to take you to the train line. Rooms are clean safe and cozy. Felt like home away from hotel.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
good location 20 min travel to DC downtown I chose this place because its 20 min drive from DC downtown and 2hrs drive to Hershey,PA attractions.
Business response:
The feedback provided in your review is much appreciated. I sincerely apologize for the issues you experienced at check-in. Still, I am glad to read that you had a positive stay overall and enjoyed our convenient location. Your feedback is very important to us, so thank you for sharing. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Good, clean, and great staff. But pay attention to the breakfast offering. It is only a grab and go, so there is a granola bar and muffin...
Business response:
The feedback provided in your review is much appreciated. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I’m glad to read that you enjoyed our clean rooms and friendly customer service. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 4.5 star rating with 1,376 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.