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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ridiculous breakfast, no cleaning of the room in one week and not even a sponge to clean the dish. however quite and confortable
Business response:
I appreciate you taking the time to write a review of your experience with us. I am glad that you found your room to be quiet and comfortable. Still, I apologize that our grab-and-go breakfast and housekeeping policy did not meet your expectations. As we continue to improve these offerings, we will keep your feedback in mind. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in... read more
Awesome Stay The staff were the best....
Business response:
The staff and I read your review, and would like to thank you for writing such great things about the service we provided. We would love to see you again, should your travels bring you back to our area.
Great hotel clean room friendly staff
Extended Stay It was ok but not on the expected lines. As it was offering a breakfast and stay and when we went there it was just coffee and cereal bars. That was not expected when we are booking with family and groups.
Not bad, but needs a little something Overall, this hotel was ok. Ok, but not great. Nothing went wrong, the room was clean enough, etc. Location is fine if you're in the area on business at one of the many nearby offices. There is a shopping center about a mile away with a grocery store, coffee shop, print shop, and several cafes. Free wifi throughout the hotel - the connection is fine during the day when most guests are out, but in the evenings when everyone is online, it slows down considerably. I do have to complain abou... read more
clean and nice hotel It was clean and nice hotel. But, there are not many things to do around the hotel.
Good Value If your staying for a few days this is great. There is a kitchen with a fridge, stove, (no oven) and a microwave. The room had a king bed decent bathroom with a separate dressing area, sink, and closet. We had a couch that makes a double bed in an adjoining area to the bedroom with a TV. The kitchen is added making an L-shaped room. Don't expect daily cleanings though unless you want to pay extra. They only clean once a week for room price. Bring an extra bar of soap or pay for what you need during the week. Of co... read more
Room Had Cockroaches and they would not refund me when i changed my mind on staying.
Business response:
Dear Guest, Thank you for sharing your feedback. We take cleanliness and guest comfort very seriously, and our property is routinely treated by licensed pest control professionals, including during our ongoing renovation efforts. While we regret that your experience did not meet expectations, we would like to clarify that the reservation was partially utilized, as the room was occupied for one night. In accordance with our policies, we approved a refund for the unused nights, which has been processed. Requests for a full ref... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 3.6 star rating with 2,497 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.