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Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to know that you were satisfied with the condition of your accommodations. However, we regret that other aspects of your stay may not have fully met your expectations. Your input is important to us and will be reviewed as we continue working to enhance the overall guest experience. We appreciate your comments and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely, Hotel Management
Great place to stay and good on price.
Very clean room, staff is polite and helpful, coffee in the morning was delicious and free, check in and check out very fast and easy, a comforting stay
Business response:
Dear Guest, We are so glad you had such a comfortable visit! It is wonderful to hear that the welcoming atmosphere and smooth arrival and departure process helped make your time with us enjoyable. Our team works hard to create a pleasant and relaxing environment for every guest. Thank you for sharing your experience and for choosing Extended Stay America. We hope to have the pleasure of welcoming you back again soon! Sincerely, Hotel Management
Clean room, great staff, good wifi.
The staff was indeed courteous; the only offerings in the morning was bad coffee; no breakfast. I only stayed one night and drove home the second night. I did not want to stay again. The driveway to the parking lot was poorly plowed with way too much remaining snow.
Business response:
Dear Guest, We apologize that the morning offering and overall conditions during your visit did not meet expectations. Our goal is always to provide our guests with the comfort and convenience they deserve, and we will share these issues with our team to ensure better care and consistency moving forward. On a positive note, we appreciate your recognition of our staff's courteous nature. Thank you for sharing your experience, and we hope there may be an opportunity in the future to provide a stay that feels far more comfortab... read more
Very clean
Business response:
Dear Guest, We are so pleased to hear you found everything exceptionally well-maintained during your stay. Providing a fresh, comfortable environment is something our team takes great pride in every day. Your kind feedback is truly appreciated and motivating for all of us at Extended Stay America. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
I wish i could've spend more time! But i will in the future
Easy to use
Business response:
Dear Margery, Thank you for sharing that your stay felt simple and convenient from start to finish. We are delighted to know that the overall experience met your expectations and made your visit smoother. Our team strives to create a seamless environment for every guest. We appreciate you choosing Extended Stay America and look forward to welcoming you back for another hassle-free stay soon. Sincerely, Hotel Management
While dealing with a family tragedy, Amanda and her staff were exceptionally professional and empathetic to my situatiin
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 3.2 star rating with 2,482 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.