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Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
this was my first stay at this hotel brand. I was very pleased and will use it again
N.a
Business response:
Dear rigoberto, Thank you for being our guest at Extended Stay America. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon. Sincerely, Hotel Management
Room was clean. Parking deck was a little smelly and people smoke out back there so tobacco and marijuana smoke drifted up to room air conditioner. No ice machine, refrigerator compressor in room was old and noisy, screens in window were ripped. Grab and go breafast was just packaged muffins that I dont like. Coffee was good.
Business response:
Dear Edward, Thank you for taking the time to share detailed feedback regarding your stay. We are glad to hear you found your room neat and enjoyed our coffee. However, we apologize for the odor and smoke in some areas of our hotel; this is not the environment we strive to maintain. Also, we appreciate you pointing out the issues with our in-room amenities and any inconvenience with the window screens. We do regret your disappointment with our breakfast selection. Your comments help us identify areas for improvement, and we ... read more
Just so quiet
Room was clean. The front desk was always helpfull
Business response:
Dear michael, Thank you for staying with us and for sharing your comments. We’re glad to hear the room met your expectations and that the team at the front desk made a positive impression! Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. Your kind words mean a lot to us, and we look forward to seeing you again at Extended Stay America on your next visit. Sincerely, Hotel Management
nice staff
Good for a one night stay. are bones room. Hampton roon next door would probavly have been bettter bet. But you get what you pay for! Staff here was very good!
Business response:
Dear George, Thank you for taking the time to share your thoughts. We’re glad to hear our team left a positive impression during your visit. While we understand the accommodations may not have fully met your expectations, we value your perspective and remain committed to enhancing our guest experience. Your feedback plays a vital role in our efforts to make meaningful improvements. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 3.2 star rating with 2,412 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.