This profile has been claimed by the business owner or representative.
Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The View The parking deck had snow and the children were able to play in it. They enjoyed it one morning we saw five deer playing on the hill above the deck. That was cool!
Business response:
Dear Sharon, Thank you for sharing your experience! We are thrilled to hear that your family enjoyed the snow and the wildlife around the property. It’s always a pleasure to offer such memorable moments. We appreciate your kind feedback and look forward to welcoming you back to Extended Stay America for more wonderful experiences in the future!Sincerely,Hotel Management
You Get What You Pay For The front desk gentleman, DaQuan I think it was, was super pleasant and made this stay bearable. The bed not having a skirt is an interesting choice - makes it look like a bottom-tier dorm room. Bathroom was icky but more from stain than lack of cleaning, it seemed. Bed was a cement block. Upon checking out the front desk (not DaQuan) said they were new and needed to be broken in. I hope that's true for the sake of future guests. We did not sleep :(
Business response:
Dear Guest, We sincerely apologize for the discomfort you experienced during your stay. While we are pleased that DaQuan made a positive impact, we deeply regret that the condition of the room did not meet your expectations. We understand how important a comfortable and clean environment is for a restful stay, and we are addressing your concerns to improve the guest experience. Your comments are valuable, and we hope to provide you with a much better stay in the future.Sincerely,Hotel Management
Daquan was an excellent front desk host .
The check in Can be more early if the client leave in the same day check out are Much better
Business response:
Dear Adelaida, Thank you for sharing your feedback about your recent stay at Extended Stay America. We appreciate your suggestions regarding the check-in process and will take them into consideration as we look for ways to enhance our guests' experience. We're glad you had a pleasant stay overall and hope to welcome you back for an even better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 4.2 star rating with 1,388 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.