This profile has been claimed by the business owner or representative.
Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room, nice staff
Business response:
Dear Guest, It is great to hear you enjoyed a fresh, well-kept space and had a positive interaction with our team. Creating a welcoming, comfortable environment is important to us, and your feedback helps us know we are on the right track. Thank you for choosing Extended Stay America, Kareemah. We truly appreciate your kind words and look forward to welcoming you back again soon! Sincerely, Hotel Management
Clean room
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to know that you were satisfied with the condition of your accommodations. However, we regret that other aspects of your stay may not have fully met your expectations. Your input is important to us and will be reviewed as we continue working to enhance the overall guest experience. We appreciate your comments and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely, Hotel Management
Great place to stay and good on price.
Very clean room, staff is polite and helpful, coffee in the morning was delicious and free, check in and check out very fast and easy, a comforting stay
Business response:
Dear Guest, We are so glad you had such a comfortable visit! It is wonderful to hear that the welcoming atmosphere and smooth arrival and departure process helped make your time with us enjoyable. Our team works hard to create a pleasant and relaxing environment for every guest. Thank you for sharing your experience and for choosing Extended Stay America. We hope to have the pleasure of welcoming you back again soon! Sincerely, Hotel Management
Clean room, great staff, good wifi.
very active hallways hard to sleep
The first room I got was on the fourth floor and someone was frying food with the door to their room propped open.and the hall smelled of it. I able to get a room on the 7th floor. room 715, seemed nice at first till i noticed that the toilet runs all day and night. there was no stopper in the bath sink, the electrc cooktop was very defective. the left burner seems to work but the thing is old and you cannot read the knob. the right burner did not work at all,. the refridge was also intermittently noisy and thats all night t... read more
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We appreciate your patience as we work with our team to relocate your room, and we are glad the initial impression of the second space was positive. We sincerely apologize for the maintenance issues you encountered; this does not reflect the level of quality we aim to provide. Your comments have been shared with our team for prompt attention and improvement. We value your input and hope you will consider returning, allowing us the opportunity to provide a more comfort... read more
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 3.2 star rating with 2,522 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.