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Extended Stay America - White Plains - Elmsford

4.2
  • Hotels
  • Elmsford, NY

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

118 W. Main St., Elmsford, NY, 10523, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,429 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Great Service and location 

Business response:

Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. ​​​​​​​Sincerely, Hotel Management 

John's profile image
6 years ago

Business response:

John, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. ​​​​​​​ Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. ​​​​​​​Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Pillows on bed 1 standard 1small Shower head not connected to wall 

Business response:

Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. ​​​​​​​Sincerely, Hotel Management 

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Jeffrey 
6 years ago

Try la Quinta about two minutes away first. Trash wasn’t taken out at the parking lot. Room service never came to my room not even sure how to get them to come to the room without asking every hotel they knocked in the mornings, elevator for parking lot was broken forced to walk down steps that smelled like urine. Construction going on at all types of hours of the day and not to forget first floor of the parking lot smelling like a whole lot of weed. 

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management 

Cristal's profile image
Cristal 
6 years ago

Business response:

Cristal, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Overall good Overall the stay was good just wish that some plastic cups, shampoo and conditioner are provided. 

Business response:

Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management 

Colleen's profile image
Colleen 
6 years ago

The staff was friendly. They were very quick to remove breakfast and didn't offer coffee beyond 9:30am. Dishes (including coffee pots and toasters) by request. Strict on timing - no early check-in without paying (after 2pm, ok....1:30 = $20). For an extended stay it was plain and basic, but it was clean enough and served its purpose. I expected a bit more for the price (and have received it at extended stays in other areas), but all in all there is nothing major to complain about. 

Business response:

Colleen, thank you for being our guest. We are happy to know overall you had a pleasant stay with us and liked our well-kept property. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

No problem checking in short conversation and took care of the issues parking 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - White Plains - Elmsford

How is Extended Stay America - White Plains - Elmsford rated?

Extended Stay America - White Plains - Elmsford has a 4.2 star rating with 1,429 reviews. 

When is Extended Stay America - White Plains - Elmsford open?

Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.