Extended Stay America - White Plains - Elmsford

Business response:

Michael, thank you for sharing your kind rating. It is great to see you enjoyed your visit and that you were satisfied with all that we have to offer at Extended Stay America. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

Brian, we are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Dee, thank you for the review of your visit to our hotel. We are happy to know you liked our courteous associates, but we are sorry for the issues you had with our elevators. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America and for your nice rating. It’s a pleasure to know overall you had a good stay with us. We value your concern with regards to the elevator and have shared it with our maintenance team. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Michael, thanks for choosing Extended Stay America for your needs. We are delighted to know you liked our affordable price and had a pleasant stay with us. Thanks once more for sharing your feedback, and we look forward to serving you again soon. Sincerely, Hotel Managemen 

Business response:

Kristin, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Raym, thank you for staying at Extended Stay America. Although you had a pleasant stay, please know, we have full size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Thanks for the feedback, and we look forward to your next visit. Sincerely, Hotel Management