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Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Tv problem small tv Was not bad just tv problems was not good had to figure pip funtion should not be tht diffcult to watch tv
Business response:
Dear William, Thank you for taking the time to write a review of your stay. We apologize for the inconvenience you experienced with the TV during your stay. Your feedback is important to us, and we'll work to ensure that our entertainment systems are accessible to all guests. We appreciate your understanding and hope to provide a more seamless experience for you on your next visit.Sincerely,Hotel Management
The staff here were absolutely fantastic. The only things I would change is the fact that I got a parking ticket for where i was told to park(26ft box truck) and I wish the windows in the rooms opened a bit as its pretty stuffy in there. Otherwise, good place for a decent price!
Quick trip Fast overnight trip. Room was clean, and staff friendly.
Was disturbed as to how the shower was a mess if the room was cleaned and ready for a guest.
Business response:
Dear Guest, We are sincerely grateful for your high rating and for sharing your thoughts about your recent stay. It is excellent to know that you enjoyed many aspects of your visit. However, we regret that your stay was not flawless and apologize for any inconvenience caused. Your comments have been noted, and we will address these concerns appropriately. We hope to welcome you back soon to provide a flawless stay that meets and exceeds your expectations.Sincerely,Hotel Management
Business trip Room needs improvement. Heat/AC didn’t work but maintenance was very helpful. Appliances need attention. Refrigerator very noisy. Staff very helpful and friendly.
Business response:
Dear Lisa, Thank you for choosing to stay with us and for sharing your review. We are delighted that you had a satisfactory stay despite a few issues. Our team highly values the feedback we receive as it aids us in pinpointing areas for improvement in our hospitality services. We are appreciative of each of your comments. It was a pleasure to have you as our guest, and we look forward to the opportunity of hosting your future visits.Sincerely,Hotel Management
A decent hotel The stay was fine and the room was clean and comfortable, although the kitchen area had a "dated" feel and the TV was very small. The staff were very welcoming and courteous. My main concern was that the parking in the back did not feel secure and the back entry door from that area had a broken room card reader so anyone could walk in off the street and get on the elevator out of view of the front desk.
Business response:
Dear Laura, We appreciate your feedback regarding your recent stay with us. It is great to hear that you found your room clean and comfortable and that our staff provided a welcoming and courteous experience. We apologize for any inconvenience caused by the kitchen area's dated feel and the TV's size. Regarding your concern about parking security and the broken card reader, please know that we take guest safety seriously and will address these issues promptly to ensure a secure environment for all our guests. Thank you for b... read more
Awesome
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 4.2 star rating with 1,349 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.