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Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay was quick Easy and pleasant. The front desk customer service Da’Quan was excellent he was friendly efficient and professional! I enjoyed the check in the process. The room had a scent that wasn’t so pleasant but once I opened the window and got fresh air in it subsided. The halls are quiet. There’s a gas station right next door which made it easy to grab and go if needed. The bed was comfortable I liked that they had Netflix as wel.
Business response:
Dear Guest, Thank you for sharing your feedback! We are thrilled that your stay was quick, easy, and pleasant. It's wonderful that Da'Quan provided excellent customer service during your check-in. It’s great that you enjoyed the quiet atmosphere and the convenience of the nearby gas station. We're happy you found the bed comfortable and enjoyed the added touch of Netflix for your entertainment. Thank you for choosing to stay at Extended Stay America, and we hope to welcome you back soon for another great experience! Sincerel... read more
I like that you guys offer Netflix not a lot of hotels give you that option
It's pretty okayish...
Business response:
Dear Justin, We are glad you had a pleasant experience at our hotel. We always aim to provide a seamless stay for our guests, and it is great to know that we made this happen for you! We loved hosting your visit, and we hope to have the honor of welcoming you back soon to Extended Stay America.Sincerely,Hotel Management
Most affordable and good customer service Heyyyyy I’ve been here a couple of times and I’ve always have had the best experience and service here, front desk are always friendly, they provide coffee early in the morning with snacks to enjoy it with. Cleaning lady so nice.
The mattress was not comfortable. The bed blankets were just toooo tiny. Overall it was better than what i anticipated. Their manager was really nice. Breakfast was grap and go.
Business response:
Dear Desmond, Thank you for being our guest and sharing your comments. We’re glad that your stay surpassed most of your expectations and that our team members made a positive impression. However, we regret that the mattress and blanket size did not meet your comfort needs. Additionally, we appreciate your comments on the complimentary grab-and-go breakfast. Guest comfort is important to us, and we will review your concerns to ensure an enhanced experience for future guests. We hope to offer you an even more pleasant visit in... read more
The property was recently renovated and it looks very nice!
Business response:
Dear Attila, Thank you for staying with us and posting your kind comments. It is a pleasure to learn that you enjoyed our improvements at Extended Stay America! We’re thrilled that the updates made a positive impression, and we look forward to providing you with a comfortable stay again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 3.2 star rating with 2,383 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.