Extended Stay America - Wilmington - New Centre Drive

Anonymous 

on Expedia

6 years ago

I reserved a room with this hotel via Expedia on a Thursday evening/night for the following night. The following day (Friday) at 3pm I received a phone call telling me that I did not, in fact, have a room to stay in because they "have caused ourselves to be overbooked, but didn't want you to waste the gas on the trip." The trip had already been planned, we just didn't have a place to stay anymore. The staff had no suggestions for other options nor offered an attempt to find another room or provide a rain check/discount of an... read more

Anonymous 

on Expedia

6 years ago

Have eaten chicken in refrigerator, there is a kitchen but no plates silverware , coffee pot nothing you have to go ask for anything and if they can find it they will give to you. Also overbooked for double room so my husband and I were given separate rooms. It was not a good experience at all and would never recommend. 

Anonymous 

on Expedia

6 years ago

The property was adequate for my purposes. However for an extended stay. There were no utensils at all. Also, the room smelled strongly of cigarettes and marijuana. 

MDTraveler 

on Expedia

6 years ago

We saw roaches. No hot breakfast. No ice machine. Damaged wall. 

eric 

on Expedia

6 years ago

Very Disappointed Not very good at all ,..sorry to say , no service for your room , garbage piled up outside by trash barrels , and people smoking right outside the doors ( yuck ! ). When I complained how poor the place and situation was ,.. all she could say was " I understand ". Didn't try very hard to make things right ,... do yourself a favor ,..look elsewhere 

Anonymous 

on Expedia

6 years ago

I wouldn’t stay here again our toilet wouldn’t flush and the water was backing up into the sink called the front desk and all they had to say was come get a plunger 

Octavia 

on Expedia

6 years ago

Room was dirty