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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Robert, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice hotel but needs to freshen up the scent in the room.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant time with us and look forward to seeing you back in the future. Sincerely, Hotel Management
All in all it was average but the young lady at the front went above and beyond. Unfortunately I don’t know her name; but we may have left never to return had it not been for her.
Business response:
Kathy, thank you for choosing to stay with us at Extended Stay America. We're delighted to know you were pleased with the excellent service you received from our front desk associate. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Nice hotel great staff and great if ur staying a while. They even offer dishes if u need them.... over all nice place will stay there again.
Business response:
Thank you for the glowing review of Extended Stay America. We're glad to know you loved the service provided by our associates and that you enjoyed the amenities we offer. We appreciate your business and look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Although the visit was fairly pleasant, the hotel could use some upgrades to the kitchen equipment (stove and fridge) as well as the cable(basic only). I would expect something like that in a place where you're staying short term (2-3 days) but an "extended" type of hotel should have better amenities.
Business response:
Tandy, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Not sure this is the hotel's fault but I believe due to the recent storm there may be a number of displaced locals staying there so I heard kids late into the night and it had cooking odors due to those making dinners.
Business response:
Rodney, thank you for being our guest. We are sorry for the noise you experienced and for the odor issues. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Also, we have asked our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Hotel check-in was thorough and friendly. I was given a choice of which floor I wanted on which to stay. The room I was given was very well appointed, clean and spacious but the odor was atrocious! - stale cigarette smoke and cheap air freshener. This is a non-smoking hotel per their description. If so, this must be a new policy because my room was drenched in this bad odor.
Business response:
Thank you for choosing Extended Stay America for your stay. It is good to know that you liked our front-desk service and your clean & comfortable room. However, we are sorry for the odor issue you had and the inconvenience it caused. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Рядом с Walmart В целом, Extended Stay, как всегда, неплох. В номере чисто, а главное — есть кухня! На ресепшене можно попросить посуду, а буквально за углом находится Walmart, где можно купить продуктов. Единственным минусом оказалась маленькая парковка, которая была вся занята поздно вечером. Машину пришлось оставить на парковке Walmart.
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our location ideal. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,289 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.