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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
What I liked about this hotel was the staff was helpful and nice and the kitchen. What I didnt like was the breakfast only consist of oatmeal, coffee, and muffins. Housekeeping only comes before you check in and after you check out, and the blanket was very thin.
Business response:
Thanks for taking the time to share your comments online. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We appreciate your review, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Hotel I will not stay at again The first room I was given had another couple occupying the room. Has to go back down and get a new room. New room had no toilet paper and the carpet was filthy. I have tried multiple times to upload photos but app is not working properly. Can send if you need them.
Business response:
Robert, thank you for taking the time to share your feedback. On behalf of our entire staff, we sincerely apologize for the service and cleanliness issues you experienced. We will be taking action to make sure we are more consistent in providing the level of service you expect and deserve. We hope you will consider giving us another chance so we can restore your confidence in our hotel. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
I love the experience I had at this hotel, the only down fall was that there were no extra pillows and the dishes that I got from the front desk were not clean, I had to wash them before I used them.
Business response:
Brittany, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us. However, we are sorry for the cleanliness issue you encountered with our utensils. Your feedback has been discussed with our housekeeping team to be more diligent going forward. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Cheap Not the nicest place, but cheap and a good location in the center of town.
Business response:
Thank you for choosing to stay with us. We’re glad to know you found us to be at a fair value and that our location was convenient for you. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Kristen, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,289 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.