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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Although the visit was fairly pleasant, the hotel could use some upgrades to the kitchen equipment (stove and fridge) as well as the cable(basic only). I would expect something like that in a place where you're staying short term (2-3 days) but an "extended" type of hotel should have better amenities.
Business response:
Tandy, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Not sure this is the hotel's fault but I believe due to the recent storm there may be a number of displaced locals staying there so I heard kids late into the night and it had cooking odors due to those making dinners.
Business response:
Rodney, thank you for being our guest. We are sorry for the noise you experienced and for the odor issues. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Also, we have asked our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Hotel check-in was thorough and friendly. I was given a choice of which floor I wanted on which to stay. The room I was given was very well appointed, clean and spacious but the odor was atrocious! - stale cigarette smoke and cheap air freshener. This is a non-smoking hotel per their description. If so, this must be a new policy because my room was drenched in this bad odor.
Business response:
Thank you for choosing Extended Stay America for your stay. It is good to know that you liked our front-desk service and your clean & comfortable room. However, we are sorry for the odor issue you had and the inconvenience it caused. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Рядом с Walmart В целом, Extended Stay, как всегда, неплох. В номере чисто, а главное — есть кухня! На ресепшене можно попросить посуду, а буквально за углом находится Walmart, где можно купить продуктов. Единственным минусом оказалась маленькая парковка, которая была вся занята поздно вечером. Машину пришлось оставить на парковке Walmart.
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our location ideal. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
What I liked about this hotel was the staff was helpful and nice and the kitchen. What I didnt like was the breakfast only consist of oatmeal, coffee, and muffins. Housekeeping only comes before you check in and after you check out, and the blanket was very thin.
Business response:
Thanks for taking the time to share your comments online. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We appreciate your review, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 3.2 star rating with 2,156 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.