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Extended Stay America - Wilmington - New Centre Drive

3.2
  • Hotels
  • Wilmington, NC

About this business

HospitalityHotels

Location details

4929 New Centre Dr., Wilmington, NC, 28403, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,156 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Clean room with kitchenette for a great price. Would stay again. 

Business response:

Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you loved your well-equipped room and that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Not sure why this hotel gets such negative reviews. We really enjoyed our stay! We stayed on the third floor, 

Business response:

Thank you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Not enough pots and pans for the hotel. No coffee pots and need new toasters. Also an icemachine eould be great 

Business response:

Thank you for staying at Extended Stay America. We are glad to see you had a nice time with us. Please know kitchenware for your suite is kept at the front desk and are complimentary. Thank you again for your review. Please come back and see us again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Robert's profile image
Robert 
6 years ago

Business response:

Robert, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Nice hotel but needs to freshen up the scent in the room. 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant time with us and look forward to seeing you back in the future. Sincerely, Hotel Management 

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Kathy 
6 years ago

All in all it was average but the young lady at the front went above and beyond. Unfortunately I don’t know her name; but we may have left never to return had it not been for her. 

Business response:

Kathy, thank you for choosing to stay with us at Extended Stay America. We're delighted to know you were pleased with the excellent service you received from our front desk associate. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Nice hotel great staff and great if ur staying a while. They even offer dishes if u need them.... over all nice place will stay there again. 

Business response:

Thank you for the glowing review of Extended Stay America. We're glad to know you loved the service provided by our associates and that you enjoyed the amenities we offer. We appreciate your business and look forward to welcoming you back again soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Old furniture, bad wifi/internet speed, nothing but very thin sheet and bedspread on bed, no blanket to use. No hairdryer. No guide for tv and service was limited. Staff were nice. 

Business response:

Thank you for reviewing your stay. We are pleased to know you liked our associates, but we are sorry for the issues you encountered and regret the inconvenience it caused. Please know, our in-room amenities such as hairdryer are kept at the front desk and are complimentary. Also, your review will be used as a training tool to improve our service moving forward. We hope you will give us another opportunity so that we can make your next visit a memorable one. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive

How is Extended Stay America - Wilmington - New Centre Drive rated?

Extended Stay America - Wilmington - New Centre Drive has a 3.2 star rating with 2,156 reviews. 

When is Extended Stay America - Wilmington - New Centre Drive open?

Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.