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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice manager Overall it was a nice hotel. The first night I saw a roach and asked them to spray didn’t see anymore after that. Most likely won’t stay again.
Business response:
Melody, thank you for staying at Extended Stay America. We are glad you had an overall nice time here and that you liked our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I loved my stay at this hotel the staff provided excellent ,friendly customer service . I would recommend this hotel to everyone. It has the best location.
Business response:
Thanks for the excellent review and recommending Extended Stay America to other. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comment, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Comfortable and affordable stay. Close To airport and restaurants.
Business response:
Thanks for taking the time to review your visit at Extended Stay America. We are glad to know you had a relaxing stay in your well-appointed room and that you enjoyed the convenience of our location. Your business is appreciated, and we look forward to seeing you again in the near future. Sincerely, Hotel Management
Business response:
Terence, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Every thing was great, the room was clean, the staff was alright except I got bit while I was there, they had bedbugs
Business response:
Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up if needed. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
The more I stay, the less I'm impressed Got in and people outside were having a personal happy hour with beers and cigarettes. Whatever, do your thing, this is apparently a recurring thing of guests that stay here. Checked in, signed my form saying no smoking in rooms. Went up to my room-the windows were already open because the room REEKED of smoke. Every time we returned to the room after heading out, the smell was overwhelming. I got home last night after staying two nights and will have to wash everything I brought even ... read more
Business response:
Megan, please accept our sincerest apologies for the cleanliness issues you had with your accommodations. We do not take these issues lightly, as we firmly believe this is priority #1 in the hospitality industry. We are working with our housekeeping department to tighten procedures to make sure that we deliver a comfortable experience every time. Counting on your kind generosity to accept our apology, we hope you will give us another chance to restore your confidence in us. Sincerely, Hotel Management
Business response:
Mario, thank you for the five-star rating of Extended Stay America. We are delighted to know you had a wonderful time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Comfortable stay, clean, close to shopping and restaurants. Friendly staff.
Business response:
Thank you for the wonderful review of Extended Stay America. We are pleased to know you had an enjoyable stay here and that our location close to many restaurants and shopping was perfect for your needs. On behalf of everyone here, we invite you to visit us again! Sincerely, Hotel Management
Works for me! Overall, a fine place to stay for a few nights. Nothing fancy and no big frills, but well worth it for the price!
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked our affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 3.2 star rating with 2,156 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.