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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient Hotel Location in Wilmington The hotel was easy to find although the sign isn't lit in the driveway so that was hard to find coming in after dark. The room was simple and basic. No extras or extravagance. They don't change linens or towels every night which wasn't a huge deal. The linens were clean but the pillow itself was yellow stained from drooling. The bed was comfortable enough for our short stay. The hotel was pretty quiet while we were there. Affordable and close to shopping and food it worked for what we ... read more
Business response:
Madison, thanks for the kind review. We are delighted to know you were impressed with our ideal location and that we were able to meet your expectations at an affordable price. Thanks once more for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
It was good experience check out extension could have been longer
Business response:
Anthony, thank you for your kind review and letting us know your stay at Extended Stay America was pleasant. Thanks again for being our guest, and we hope you will allow us to be of your service again in the future. Sincerely, Hotel Management
Good value hotel. Was nice and convenient to most everything.
Business response:
Thank you for guest at Extended Stay America. We are happy to know our location was ideal for your needs and that you were impressed with the good value we offer. It was a pleasure hosting you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Pot Smokers The entire first floor smelled like pot, and our room smelled like cigarettes. We left early as a result, unfortunately. On the positive side, hotel staff is extremely courteous, helpful, and professional.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
It is ok It was spacious and staff was nice , stayed a week and didn’t get any room service
Business response:
Thank you for staying with us. We are glad to read you liked our courteous service and your well-appointed room. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Super nice hotel. Would recommend this hotel to anyone staying for a long period of time.
Business response:
Thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. We appreciate you recommending us online and look forward to seeing you again in the future! Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
We had an amazing trip and the hotel was very nice.
Business response:
Jamie, thank you for you gracious and wonderful comments. We are thrilled to see you thoroughly enjoyed your time with at Extended Stay America and were impressed with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Not very clean This hotel has a very good rate but ... service not so good. Not very clean. We found a fork behind the bed which I suspect it had been there for a long, long time. Also a couple of baby roaches in the bathroom. Appliances, plates and more have to be requested on the front desk. Room relatively comfortable. WiFi super slow.
Business response:
Estela, thank you for staying with us. We are happy to read you had an overall nice stay and that you found us to be a good value. However, we are sorry for the cleanliness issue you experienced in your room and that you were unhappy with our hotel policy. Your concerns have been shared with our Housekeeping and Pest control team to ensure our the room is thoroughly treated and cleaned. Thanks once more, and we hope to welcome you back when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,289 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.