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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our 4 day stay After they change our room from the first floor to the second floor it was ok. The first floor room had bugs running every where in the room, coffee pot didn’t work and had old tea bags in it , and bathroom sink was stopped up, they moved us to second floor and room was a lot better. Also there were people hanging around the building in the front and sides all the time day and nite
Business response:
Dear Richard, We apologize for the inconvenience you experienced during your initial stay. Your comfort and satisfaction are important to us, and we regret that your first-floor room did not meet our standards. We appreciate your understanding as we promptly addressed the issues and moved you to a more satisfactory room on the second floor. Please know that we take cleanliness and safety seriously, and we will address your concerns with our team to ensure improvements are made. We value your feedback and hope you'll consider... read more
Enlever le tapis de la chambre 309
Business response:
Dear Martine, We appreciate your suggestion regarding the carpet in Room 309 at Extended Stay America. We will certainly take this into consideration as we continue to enhance our accommodations. Your feedback is valuable to us, and we hope to welcome you back for an even better experience in the future. Thank you for choosing to stay with us.Sincerely,Hotel Management
Well when i checked in they said i could not stay there cause they dont take locals, i was working in the area till 11pm and was to tired to drive the 30 min home because i had to be back at work at 6am. But then I gave them a different state license as i just moved here. Place was also old and floors in my room were dirty
Business response:
Dear Ann, Thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for any issues you encountered during check-in. We understand the importance of a smooth arrival process and will look into this further. Thank you for bringing this to our attention. Additionally, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. We appreciate your understanding and hope to have the opportunity to make things right whenever your trave... read more
Room was very clean and comfortable. Staff were very friendly and helpful.
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,314 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.