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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The outside definitely needed attention. It looked like they were working on the front and maybe just handy made their way around to the back. Overall it was a decent stay. The staff was amazing
I liked everything about the stay. I didn't like the fact that the bathroom door didn't latch, but that was minor.
Business response:
Dear Matthew, We are delighted you chose Extended Stay America for your recent visit to the city and thrilled to read about all of the great things you loved about our hotel. We appreciate all of your feedback as we continually strive to offer the best service to our guests and hope you will choose us every time you are in the area. We look forward to seeing you again soon!Sincerely,Hotel Management
Great customer care. Front desk Wanda was great during check-in. My Expedia reservation was jacked up, but Wanda helped get me through it. The property is in need of some attention. 3rd floor smelked like fish and a cheap candle.
Business response:
Dear Justin, Thank you for your kind words regarding our service. We strive to provide exceptional hospitality to all our guests, and it's rewarding to hear that we exceeded your expectations. We apologize for the concerns you encountered in your room. We work hard to provide a clean and comfortable environment, and we regret that this issue was compromised. We will follow up on your concerns, and we appreciate you bringing this to our attention. Ensuring the comfort and satisfaction of our guests is our unwavering commitmen... read more
Decent
Affordable AND a great place The rooms could use some upgrades, but all in all, it was a great stay. The staff was awesome, friendly and helpful. I'll be staying here again next time I'm in the area.
Business response:
Dear Michelle, We are delighted you chose Extended Stay America for your recent visit, and we are thrilled to read all of the great things you loved about our hotel. It is nice to see this type of recognition for our staff, and we will surely share this lovely feedback with them. We appreciate your business and hope you will choose us whenever you are in the area. We look forward to seeing you again soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,257 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.