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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was ok.
Business response:
Dear Tammy,Thank you for sharing about your experience at our hotel. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management
Room not very clean. No coffee available until morning. Motel set up more for extended stay individuals than short term stays. Full kitchen but not furnished with anything. Found bug in suitcase that could have been bed bug. Didn’t see any other bugs though. Will probably not return there again.
Business response:
Dear Deborah, Please accept our apologies for the cleanliness and amenities not meeting your expectations. We take great pride in our hotel's service and maintenance, and we hope this will not keep you from returning to enjoy the great experience we are known for providing. Regarding insects, we want to reassure you we do everything possible to discourage the entrance of outside insects. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to prevent any future issues. ... read more
There was bugs in the bathroom
Business response:
Dear Guest, Thank you for your feedback regarding your recent stay. We apologize for the issue you encountered with bugs in the bathroom. Please know that cleanliness is a top priority, and we have taken immediate steps to address this with our housekeeping and pest control teams to ensure a more comfortable experience for our guests. We appreciate your understanding and value your input as we continue to improve our services. We look forward to welcoming you back. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,314 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.